Support

Help, when you need it

Real people, every day of the year. Open a ticket and you get a thread you can follow, with an email copy of everything.

First replyUsually same day
Always within24 hours
Available24/7/365
Account neededNo

Open a support ticket

Tell us what is wrong and we will take it from there. You will get an email copy and a private link to the thread.

We reply by email, usually the same day.
Ways to reach us

Pick whichever suits you

A ticket, for anything that needs tracking

Bugs, billing questions, access problems, campaign changes. Everything stays in one thread with a record you can come back to.

WhatsApp, for quick questions

Message us on +91 70009 60997 and you will usually get an answer within minutes during the day.

Email, if you prefer

Write to [email protected] and it lands in the same place as tickets.

Refunds

Refund requests go to [email protected] so they reach the right person first time.

FAQ

Frequently asked questions

Quick answers to what people ask us most. Can't find yours? Ask us on WhatsApp.

Ask a question
How fast will someone reply?

Most tickets get a first reply the same day, and always within 24 hours. Mark a ticket urgent if your website or campaign is down and we'll jump the queue.

Do I need an account to open a ticket?

No. Open one with your email address and we'll send you a private link to the thread. If you do have an account, your tickets are listed under Support when you sign in.

What should I include?

What you were doing, what happened, and the website or campaign it concerns. If it's about an order, add the order number so we can look it up straight away.

Can I just use WhatsApp?

Yes, for quick questions. Tickets are better for anything that needs a record, a file, or more than one person on our side.

Chat with us