1. Our commitment to privacy
Ownware Innovative Technologies, of 7 Charul Dham, Kamla Nagar, Agra, Uttar Pradesh 282005, India, is the data controller for personal information provided through our services. We are committed to keeping the data we collect from you private and within a secure environment. Updates to this policy take effect as soon as they are posted.
2. Data we collect
We collect contact details such as your name, telephone number, email address and location, and company information such as your business name and location. We do not collect sensitive data such as racial origin, political views or religious beliefs unless the law requires it.
3. How we collect data
We collect data directly through enquiry forms, phone calls, emails, online messages, meetings and events. We may also receive information from affiliated companies, and through cookies and similar technologies on our website.
4. How we use your data
We use personal information to run our business, deliver our products and services, and manage customer relationships. We also use it to improve our website, comply with the law and send business marketing, which you can opt out of at any time using the unsubscribe link. We process data to perform our contract with you or for our legitimate business interests.
5. How long we keep your data
We keep data for as long as we need it for the purposes above, to show we have met our obligations, for any applicable limitation period, as required by law, and for as long as any relevant legal proceedings continue.
6. How we share your data
We may share data with service providers that support our website hosting and IT infrastructure, with a buyer or successor during a reorganization, merger or sale, and where needed to comply with the law, enforce our terms, protect our rights or respond to legal requests. International transfers are covered by appropriate data protection agreements.
7. How we protect your data
We use suitable physical, electronic and managerial procedures to safeguard the information we collect. The site is served only over HTTPS, your password is stored as a salted hash and never in a readable form, our records are kept outside the public web folder, access is limited to the people who need it, and we take regular backups.
8. Your rights
Under India's Digital Personal Data Protection Act, 2023 you can:
- Ask for a summary of the personal data we hold about you and how we use it
- Have inaccurate or incomplete data corrected, updated or completed
- Ask us to erase data we no longer need for the purpose you gave it for
- Nominate someone to exercise these rights for you if you are unable to
- Withdraw consent you have given, at any time
- Unsubscribe from marketing communications
- Raise a grievance with us, and escalate it to the Data Protection Board of India
We may need to verify your identity before responding, and we'll explain if we can't fully meet a request.
9. Contact us
For privacy questions, including a request to see, correct or erase your data, email [email protected], message us on WhatsApp at +91 70009 60997, or use our contact form. If you are not satisfied with our response you may complain to the Data Protection Board of India.
10. Governing law
This policy and any dispute arising from it are governed by the laws of India, and the courts of Agra, Uttar Pradesh have jurisdiction.
Cookies policy
This website sets the cookies it needs to work, and the advertising and measurement cookies described under Analytics and advertising below. We do not sell what you do here to anyone.
What we set
- ow_session keeps you signed in to your account. It lasts until you sign out or it expires.
- ow_admin does the same for our own team's admin area. You will never have this one.
Your browser also stores your shopping cart on your own device so it survives a refresh. That stays with you and is never sent to us until you place an order.
Analytics and advertising
We advertise our services online, and to know which adverts are worth paying for we measure what happens after someone clicks one. To do that this website loads measurement tags from Google Ads. These set cookies and similar identifiers in your browser.
What we send them is limited to what an advert needs to be accounted for: the pages you open on this site, and the fact that an enquiry, accepted quote or paid order happened, with its value and order number. We do not send them your name, email address, telephone number, password or payment details.
Our legal basis is our legitimate interest in measuring our own advertising. You can opt out at any time with your browser's cookie settings, a tracker-blocking extension, or the advertising controls these companies offer: Google, Meta and TikTok. Blocking them changes nothing about the service you get from us.
Managing cookies
You can accept or decline cookies in your browser settings. Most browsers accept cookies by default. Turning cookies off may stop some features from working. Learn more at aboutcookies.org.